A recovery practice built by people who've been on both sides of a bad debt.
Nexa Recovery Limited was founded on a simple idea: money owed can be recovered without breaking the person who owes it. We built our practice around verified contact, fair terms, and full documentation — the parts of debt collection an industry built on pressure usually skips. We work on behalf of lenders, landlords, and businesses who want their balances recovered in a way that survives scrutiny.
To become Africa's most trusted recovery and credit management partner, transforming debt recovery through professionalism, technology, integrity, and customer-focused solutions.
To deliver ethical, technology-driven, and data-informed recovery solutions that help businesses recover outstanding value while preserving customer relationships and promoting sustainable financial outcomes
Six pillars, applied to every case.
These aren't values on a wall — they're the standard every case file is checked against before it closes.
Integrity
We tell debtors the truth about what they owe, and clients the truth about what's recoverable — even when it's not what they want to hear.
Performance
Recovery targets exist, and we hit them without cutting the corners that would make the results indefensible.
Data-Driven
Every contact strategy, negotiation, and write-off decision is backed by case history and evidence — not instinct.
Growth
For the debtor working toward a zero balance, and for our practice — recovery should leave both sides further ahead, not just settled.
Diversity
Debt looks different in every household and business. A team from different backgrounds reads those differences correctly.
Compliance
Fair-treatment and data-handling standards aren't a department — they're checked on every case, every time.